Domaine de la Hamberie SARL

Ferme de la Hamberie,

Fresne la Mere,

14700 Falaise,

Calvados,

France

Conditions of Booking:

1) The Contract is made between the hirer and Domaine de la Hamberie SARL

2) Acceptance of Booking

a). Acceptance of the booking is subject to the receipt of the appropriate deposit or full payment together with the booking form duly signed.

The signature of the hirer on the booking form confirms that he or she has read and accepts and agrees to be bound by the conditions listed here.

b). Payment should be made by cheque made payable to Domaine de la Hamberie SARL Internet Banking or Credit/Debit Card via PayPal. On receipt of a completed booking form, an invoice for the deposit or Balance , where appropriate, will be sent to the hirer with details of how to make a payment, using their chosen method. Payments by Credit/Debit cards are to be made in €'s.

Please note for Credit / Debit Card payments via PayPal, there is an additional 4% charge. The invoice, in €'s, is sent via PayPal to the Hirer using the secure Paypal Website.

c). The balance of payment,  is due eight weeks before your arrival at the gite.  A reminder will be sent two weeks prior to the payment date.  Unless payment is received by that due date we reserve the right to treat your booking as cancelled and to make a cancellation charge as detailed below. (See Condition 5).

3). Accommodation Services

a). The price of the gite includes an allowance for gas and electricity of up to £15 per week (£20 for the larger gites).  Use in excess will be calculated at the end of the holiday and deducted from the bond before the balance is returned.

b). The price includes the provision of bed linen for reservations of 7 days or more  This can be provided at a cost of £10 per person for other periods.  For travellers by air towels may be hired at £3 per person per week.  If you order the supply of bed linen this will be invoiced when the balance of the price of the holiday is due.  If your booking is within ten weeks of the holiday payment is required with the booking.

c) The hirer is responsible for returning the gite to the same condition found on arrival, at the end of of the holiday. Cleaning products and materials are provided.

d). As tenant you undertake to pay:

i). All charges for electricity and gas used during the period of letting in excess of the allowance.

ii). All reasonable charges for breakage or damage caused by your party during the letting period.

iii) Any reasonable charges for failure to clean gite to appropriate level,

4). Deposits

£200 (Gite Larose or Gite Goulet) or £400 (Gite Martin, Fournil or Demeure), per gite at the time of booking.  This is part of the price of the holiday. 

In addition there is a £100/100€ per gite returnable bond required in cash at the time arrival.

You are within your rights to replace small articles damaged or broken during your stay.  We reserve the right to charge from your bond for any articles not so replaced or for damage done during your stay.

Should major damage occur or fuel charges exceed the value of the bond remaining we reserve the right to invoice you for the excess charges.

All monies due to you from the returnable bond will be returned at the end of your holiday.

5). Cancellation

a) If you wish to cancel your booking after either the deposit or the full price has been paid you should advise us immediately in writing.  Cancellation fees will be calculated from the day on which we receive your written cancellation.  If no written notification is received by us, the outstanding balance, if not re-let, will be payable by you.

b). Cancellation fees: In case of cancellation the charges due will be as follows:

i). Any time from confirmation of booking to eight weeks before the arrival at the gite, deposit is forfeit.

ii). From eight weeks to three weeks prior to arrival at the gite, 50% of the gite hire price is due.

iii). From 20 days to 8 days, 70% of the gite hire is due.

iv). From 7 days to the date of arrival the full price of gite hire will be due.

v). The breakage bond, if paid, will be returned in full.

6). Alteration

Domaine de la Hamberie will make every effort to act upon requests to change an existing booking but reserve the right to charge an administration fee of £15 and any other direct costs incurred in so doing.

7). Cancellation by us

We promise not to cancel your holiday unless an extreme emergency occurs.  Should we find it impossible for reasons beyond our control to provide you with the accommodation you have booked, we reserve the right to cancel your booking and return any monies paid.

8). Hirer's Responsibility

a). The client is responsible under French law for the property and its contents whilst on holiday.  Domaine de la Hamberie will not be liable for any accident, damage, loss, or inconvenience whether to person or property which the client or any of his or her party may suffer arising out of or in connection with the holiday or resulting from any cause whatsoever.

b). The use of amenities where offered, such as barbecues, swimming pool, etc. is entirely at the users risk and no responsibility can be accepted for injury, loss or damage to persons or property. Children must be supervised at all times. Domaine de la Hamberie reserves the right to deny access to these amenities in the interests of safety or the enjoyment by other guests.

c). No responsibility can be accepted for loss or damage to any car or its contents.

d). Baggage and personal belongings are at the client's own risk at all times.

e). All the gites and enclosed areas are non smoking.

f). All children must be supervised at all times.

9). Complaints

Please give us an opportunity to put right any problem that arises during your stay.  Please inform our on site manager who will do everything possible to deal with your complaint.  Domaine de la Hamberie cannot accept complaints after a client has returned home.

We recommend most strongly that you take out Personal and Cancellation insurance.