Guidelines and Regulations of the Farm
Terms and Conditions -
Arrival time between 4pm and 6pm.
Departure time at the latest 10:00am
The prices include electricity, heating, gas and bed linen.
Cot and highchair are supplied free of charge.
The accommodation must be left clean and tidy upon departure.
To confirm a reservation, a deposit of 30% is requested. Please note the deposit is non-refundable in the event of cancellation.
The balance of rental together with a refundable breakages deposit per Gite rented should reach us no later than 8 weeks before the start of the holiday.
For late bookings made less than 8 weeks before arrival, payment of the total cost of the holidayand breakage deposit are due upon reservation.
Breakage deposits are refunded within two weeks of the guests departure less any deductions for breakages.
Click below to see examples of the on-site documentation at Ferme de la Hamberie that includes the rules and regulations of the farm.
On-site Regulations
1: On Arrival
On arrival at Ferme de la Hamberie 2019
All clients must register at the Reception prior to entering the gites
Full return of Security deposit is dependant on following the guidelines & regulations within this folder.
A key will be provided and a member of staff will carry out an introductory tour of the property
An inventory of the property will be provided along with the charges per item in case of breakages
The regulations for use of the swimming pool will be provided
Guidelines for use of public areas and facilities will be provided
On departure a member of staff will carry out an inspection of the property
Failure to follow these rules could risk your security deposit .
Signed: Date
Client
Signed: Date
SARL Wheelsaway Representative
2: Public Areas
Public Areas at Ferme de la Hamberie 2019
The public area in front of the gites is considered a quiet area and we request all guests respect this
Ball games must only be played on the sport field
Disturbing other guests’ quiet hours between 22:00 and 09:00 is prohibited
No music players or speakers in the public areas including pool. Loud music is not permitted in the garden areas.
Equipment within the gites must not be taken out of the properties
No smoking in any public areas
Smoking is only permitted in private garden areas
The front areas of the properties is for vehicles and deliveries only
No garden furniture is to be taken out of the private gardens
The roadway must be left clear at all times - Unloading and loading excepted
Rubbish bags to be placed in the green bins sited at the parking area - do not leave plastic bags with rubbish outside as this will attract animals
Recycling to be taken to recycling stations located in the village, or at each supermarket and various other locations
Failure to follow these rules could risk your security deposit .
Signed: Date
Client
Signed: Date
SARL Wheelsaway Representative
3: Swimming Pool
Rules for Swimming Pool
French Law requires that all shared pools with gates are securely locked when not in use. This is the responsibility of all users.
Failure to comply will result in a fine of 40,000€. Local Police carry out these inspections at random intervals.
A key for the pool is provided for each gite and must be signed for.
The following rules must also be followed:
No glassware at the pool area
No smoking in pool area
No under 16’s unaccompanied
This is a shared pool so please be aware of everybody’s needs
Respect other guests comfort at the pool
Poolside hoist for disabled guests only
Swimming nappies must be used where appropriate
Leave poolside area clean and tidy when departing pool area
Pool gate must locked at all times when pool not in use.
Please use pool and pool area responsibly
Signed: Date
Client
Signed: Date
SARL Wheelsaway Representative
4: Cleaning Requirements
Cleaning requirements at Ferme de la Hamberie 2019
A member of staff will carry out an inspection of the property before departure.
All gites must be left in the same condition they are found
A set of cleaning products is provided under your kitchen sink along with a broom, mop and bucket and vacuum cleaner.
Breakages and damage must be reported to a member of staff as soon as possible
Cleaning the Kitchen
Sink and surfaces cleaned
Dishwasher emptied
Crockery and kitchen utensils as inventory
Cooker, Microwave and Fridges cleaned
Floor swept and mopped
Recycling taken to recycling stations in village / supermarkets
Empty bins
Cleaning the Bathrooms
Toilet and Seat cleaned
Sink cleaned
Shower cleaned
Floor swept and cleaned
Empty bins
Cleaning the bedrooms
Strip the bed linen and place sheets in laundry bags provided
Polish surfaces
Floor swept, vacuumed and mopped where appropriate
Empty the bins
Cleaning the Salon / Stairs / others
Floor swept, vacuumed and mopped where appropriate
Polish surfaces
Empty bins
Gardens
Remove dead ash from bbq
Order garden furniture
Signed: Date
Client
Signed: Date
SARL Wheelsaway Representative
5: Animals and Pets
Rules & Regulations for Animals at Ferme de la Hamberie
Registered Assistance Animals free of charge.
Standing charge if 100€ per animal. One animal per gite max
Vaccination certificate, Flea & tick treatment certificate ( provided by vet) obligatory.
Owners must be with their animals at all times
No animal to be left in the property alone
No animal to be left in the garden alone
No animal to be left in a vehicle alone
All dogs must be on a leash at all times in public areas
No garden can be considered secure
All poo must be collected and disposed of - double bagged and placed in general waste
Barking dogs will not be tolerated
The swimming pool is strictly for humans. No animal is permitted in the pool area
Guests considerations will take priority over animals
Any breaches of these rules will be treated with consideration but we reserve the right to request any animal be removed from site immediately.
Signed: Date
Client
Signed: Date
SARL Wheelsaway Representative
6: On Departure
On Departure at Ferme de la Hamberie 2019
The gites must be left in the condition it was found - refer to Cleaning Requirements
The dishwasher must be emptied
Any breakages must be reported
The linen ( duvet cover, sheets and pillowcases) should be placed in the linen bags provided
An inspection of the property will be carried out by a member of staff prior to departure
The keys must be returned
Following a satisfactory inspection, the security deposit will be refunded.
Signed: Date
Client
Signed: Date
SARL Wheelsaway Representative